Privacy Policy
Canine Cantrips is committed to providing quality services to you, this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
This Privacy Policy sets out how we collect, use and disclose personal information; and other non-personal information we may gather about you in relation to our website and services.
We are committed to handling personal information in accordance with applicable privacy legislation. In the event of any inconsistency between this Privacy Policy and applicable legislation, the applicable legislation will prevail to the extent of the inconsistency.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we may collect include names, email addresses and general location.
This Personal Information is obtained in many ways including via:
- Our website (www.caninecantrips.com);
- Data collected automatically, such as cookies and analytics;
- From third parties, such as our website hosting provider;
- Data you provide us.
We don’t guarantee the privacy policy or content of third parties that may be linked from our website.
We collect information to:
- Operate and maintain the website;
- Provide our Products and Services
- Understand how visitors use the website;
- Improve website performance and content;
- Protect the website against misuse and security threats;
- Comply with legal obligations where applicable;
- Respond to your enquiries and communicate with you.
If additional services such as accounts, newsletters or purchases are introduced in the future, this Privacy Policy will be updated to reflect those changes.
We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
When we collect Personal Information we will, where appropriate and possible, explain to you why we are collecting the information and how we plan to use it.
Children's Information
Children are not permitted to use the service, we do not collect children's data specifically.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
We will not attempt to obtain or record any sensitive information.
Third Parties
To operate and manage our services we use third party services from time to time. A list of those services can be found here and the type of information we might collect from them:
Google Analytics
Used to understand how visitors use our website. Google Analytics may collect information such as browser type, pages visited, approximate location, device information and other usage statistics.
Netlify
Provides website hosting, Netlify may process technical information such as IP addresses, request logs and device information to deliver and protect the website.
These providers may process information outside Australia in accordance with their own privacy policies.
Cookies
This website uses cookies and similar tracking technologies to gather information when you interact with our services. Some online tracking technologies help us maintain the security of our service, fix bugs and assist with basic site functions. We also permit third parties to use online tracking technologies on our services for analytics.
Some examples of cookies used on our website are:
- Essential: Used to store user preference, such as your cookie selection preferences.
- Analytics: Used by Google Analytics to help us understand how visitors interact with the website. This information is aggregated and used to improve the website.
You can manage your cookie preferences through the cookie banner displayed on our website. Essential cookies cannot be disabled as they are required for the website to function. You can disable and delete cookies using your browsers functionality however this may cause website features not function correctly.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Canine Cantrips will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
Email: caninecantrips@gmail.com
Last Updated: 7 August 2026